REMS CLIENTS

MSI has been servicing the Rider Education community since 1998. We have a long history of quality service to many organizations across the country.

Ron Arieli

President • T.E.A.M. Arizona

As owner and administrator of a program that operates throughout Arizona I cannot say enough about the positive attributes of REMS and the impact it has had on our program.

Jed Duncan

President • Rider Academy

Payroll, crash reporting, maintenance tracking etc. are all in one place and easily managed. Rider Academy exists with no dedicated office personnel, no web staff; no legacy labor and no associated legacy costs.

Aria Minu-Sepehr

Director • Team Oregon Motorcycle Safety Program

Course scheduling, automated instructor assignments, student registration and payment processing, housing and security of course/instructor/student data, data archiving, site and vehicle repair reports… are among the many values embedded in REMS. And the product has worked flawlessly!

Colleen Boyle

President • T3RG

The staff have a unique understanding of the specific issues and challenges facing motorcycle training industry organizations that comes only with first hand knowledge. They are happy to share their expertise and have made every effort to accommodate our specific requests.

Lee Parks

President • Total Control

MSI understands the complexity of maintaining accurate data, specialized student reporting and certificate integrity. It also has the ability to create new enhancements as things evolve to continuously improve its service offerings.

Testimonials

Customer Feedback

  • T.E.A.M. Arizona Motorcyclist Training Centers has been using the REMS online registration and management system for the past two years.

    As owner and administrator of a program that operates throughout Arizona I cannot say enough about the positive attributes of REMS and the impact it has had on our program.

    From day one we experienced increased enrollment in our courses due to the availability of real time online registration 24/7.

    Incoming phone calls have been reduced by at least 50%. As a result phone staff hours have been significantly reduced saving money.

    The flexibility of REMS allows us to easily modify course scheduling and locations based on the program's demand analysis feature.

    Course rosters can be emailed to the rider coaches along with specific student and course info.

    We can attach any document to the student confirmation material relevant to that course and all confirmations automatically go out via email thus virtually eliminating paper related expenses, postage and manual filing.

    I can see exactly what is going on with all aspects of our program on my laptop from any location.

    As a business owner I can make decisions regarding our courses based on real time data that I can view and manipulate from anywhere. This alone is invaluable.

    REMS has increased enrollment and efficiency, reduced costs and virtually eliminated the use of paper in our program.

    I highly recommend integrating REMS into your Motorcycle Rider Training Program!


  • A critical component of this infrastructure is the data management system on which Team Oregon relies heavily. Course scheduling, automated instructor assignments, student registration and payment processing, housing and security of course/instructor/student data, data archiving, site and vehicle repair reports… are among the many values embedded in REMS. And the product has worked flawlessly! Mr. Zarbatany and the MSI team he leads are professionals; they are steeped in their craft. Regular updates and new releases happen like clockwork. The integration is seamless and trouble free. Over the last 13 years, the delivery standards we have expected have been met – and routinely surpassed.

    On many occasions we have approached Mr. Zarbatany with functionality needs unique to our program. He has entertained them all, graciously, and always with an efficiency in cost and delivery timetable. This cannot be overstated: Mr. Zarbatany’s knowledge of the industry, both from a software perspective but also as a motorcycle education professional, has led to the development of a powerful tool. REMS was conceived and built around our specific needs. For Team Oregon, at least, REMS is indispensable.

    As the sole provider of training in the state, the stakes are high for Team Oregon. Failure at any level imperils the entire operation. As a result, I place great value on stability and sustainability. This applies to course delivery and student safety just as much as it does to the software program on which our operation rests. I’ve seen REMS in action, in peak months, through stages of development, through tech challenges brought on by a rapidly-evolving landscape. Over 200 Team Oregon employees use REMS on a regular basis. Every year, 10,000 Team Oregon students interface with it. The platform works! This is high praise for REMS, but it also speaks to the quality of the team Mr. Zarbatany leads. MSI has developed a product that is flexible yet robust. The platform has proven to be secure and up to date. It is user friendly. REMS has fully met our expectations, and I unreservedly recommend it for your use as well.


  • We are very pleased with the REMS System. Student registration is vital for the success of our Program. The REMS online registration system is very user-friendly allowing our students to sign up for safety courses all across the state which in turn contributes to that success. The management program has allowed our office to mass register classes very efficiently for training locations in Montana. We enjoy the capability of being able to email course rosters including student comments to the RiderCoaches. Students also receive detailed confirmation letters that may include specific notes pertaining to each individual if necessary. This System offers an immense variety of useful tools that help us accurately keep detailed records of our students, class sites, instructors, and year-to-year statistics. Their knowledgeable, friendly staff is great to work with and always responds to our questions in a timely manner. With the use of the REMS System, we are able to keep our program running smoothly and keep data organized and easily accessible.


  • Valley ABATE, Palmer, Alaska has partnered with the REMS system since we first offered a Ridered Program in 2006. The program and customer service are impeccable. The Management Systems team have gone out of their way to assist me more than once. Valley ABATE's Rider Education program would be difficult (at best) to operate without the on-line registration and data base the REMS system offers.

    Thank-you Steven, Phil, Donna, Stephen, and all the rest of you I haven't personally dealt with.


  • Rider Academy is testament to the fact that REMS is a complete solution for any motorcycle training provider.

    Rider Academy doubled in size from 2008 to 2009 and added no support staff or budget - REMS is completely scalable.

    Payroll, crash reporting, maintenance tracking etc. are all in one place and easily managed. Rider Academy exists with no dedicated office personnel, no web staff; no legacy labor and no associated legacy costs.

    Most importantly, the customer service support behind REMS is amazing. 7 days a week, REMS staff are available and provide assistance that always results in a solution. In today's business environment, having REMS is the only way Rider Academy can grow and compete with entrenched low-cost, subsidized training providers.


  • T3RG Motorcycle School has been using the REMS system for the online registration of all our course offerings since early 2009. We have been pleased at the level of customer service and technical support available with REMS. The staff have a unique understanding of the specific issues and challenges facing motorcycle training industry organizations that comes only with first hand knowledge. They are happy to share their expertise and have made every effort to accommodate our specific requests.


  • Just a few of the things I like about REMS:

    I can login from anywhere on any computer and still have full capabilities. The support staff is always available and very helpful. Setting up class schedules is easy, flexible, and quick. It takes just few clicks to send e-mail notifications to customers and instructors.


  • I have found the staff the be very responsive to all questions and requests. I enjoy working with the REMS team. The database itself has made it possible for us to manage information in such a way that we are able to train more students and manage more courses without adding additional staff.


  • Geo-Center Motorcycle Training, LLC is a small, veteran-owned business. In 2013, we ran 206 riders through our BRC, BRC2, and ARC. REMS provides easy scheduling, notification of registration, and other tools used for marketing our products to riders who have been through our courses. Links from http://www.gcmctraining.com schedule pages make it simple for the rider.

    At first I was skeptical but after 3-years and talking with other sponsors and hearing their issues with lost registrations, overbooking, and failed attempts to register, I now recommend REMS to anyone in the business. To anyone contemplating entering the business, my advice is simple: "Get REMS, get it right the first time!"


  • MSI understands the complexity of maintaining accurate data, specialized student reporting and certificate integrity. It also has the ability to create new enhancements as things evolve to continuously improve its service offerings.

    MSI’s ability to communicate, resolve quality concerns, provide rapid response to requests, and ability to meet deadlines are all outstanding. Perhaps most importantly, MSI’s customer service is without peer in the SaaS industry. It has earned my highest recommendation.


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